FAQ

Frequently Asked Questions:

Q:    Why is your payment schedule every four weeks instead of a monthly basis?

A:    Our schedule is set up so that our tuition can be as low as possible.  Our prices are actually based on a weekly hourly rate times four “weeks”. We are open 52 weeks of the year with the exception of New Years Day, Memorial Day, Easter, July 4th, Thanksgiving, Black Friday, Christmas Eve, and Christmas day. If you would like to pay for more than one session at a time, we can leave a credit balance on your account.

Q:    Why can’t you credit my account if I miss a class instead of making it up.

A:     All of our classes have size limit.  Many of our classes are full.  Your child is still taking a spot in a class even if they are not attending. We do our best to adhere to our size limit to create an atmosphere that is both beneficial to your child and our coaches.  Our makeup policy gives you thirty days to makeup a class as long as you are currently enrolled. We do offer credits, refunds, or makeups for anytime that classes are cancelled.

Q:    Why the service fee for credit card payments?

A:    There are high fees associated with credit cards.  We are trying to keep our tuition as low as possible.  We would need to raise our fees to cover the additional cost. You can pay by debit card, cash or check at our front office. Or you can pay online by bank draft with no service fee or by credit card with a service fee.